Privacy Policy

Coop Home Goods, LLC is committed to safeguarding the personal information entrusted to us and to maintaining transparent practices regarding how that information is handled. As the organization responsible for managing data collected through our websites, mobile applications, products, services, and social media channels, we take accountability for ensuring that your information is treated with care and in accordance with applicable privacy standards. This Privacy Notice applies to all interactions you have with our brand, whether you are browsing online, making a purchase, engaging with our content, or communicating with our team. By using our services or submitting your information, you acknowledge and accept the practices described in this notice, which may be updated periodically to reflect changes in legal requirements or operational needs.

As part of our continued growth, Coop has integrated operations with The Comphy Company and has assumed responsibility for certain customer information previously collected by that organization. This data is now managed under Coop’s privacy framework. Individuals whose information originated from Comphy retain the ability to contact us and request that their data no longer be used or shared, ensuring that they maintain control over their personal information.

The information we collect may include details that identify or relate to you as an individual or household. This can involve data you provide directly, such as your name, email address, phone number, billing and shipping details, and payment information. In addition, we gather certain information automatically through your interaction with our platforms. This may include technical and behavioral data collected via cookies, analytics tools, pixel tags, and similar technologies, as well as activity across our digital services and social media channels. We may also receive information from trusted partners and service providers, including e-commerce platforms, payment processors, and marketing networks. These combined data sources allow us to operate effectively, process transactions, deliver products, provide customer support, and improve the quality and security of our services.

In the course of operating our business, we may share personal information with carefully selected third parties who assist us in delivering our services. These may include vendors, affiliates, and partners who support areas such as order fulfillment, payment processing, analytics, and marketing. Information may also be disclosed when required by law or when necessary to protect our legal rights, property, or the safety of our users. We strive to ensure that any third party with access to personal information follows appropriate data protection practices.

You have the ability to review and manage your personal information. This includes requesting access to the data we hold, correcting inaccuracies, and updating your details as needed. You may also request limitations on certain uses or disclosures of your information. Residents of specific jurisdictions, such as California and Nevada, may have additional rights, including the ability to opt out of particular forms of data sharing or marketing activities.

We provide options that allow you to manage preferences related to communications, cookies, and tracking technologies. While we implement reasonable safeguards designed to protect your data, it is important to recognize that no system can guarantee complete security, particularly when information is transmitted over the internet. Personal information is retained only for as long as necessary to fulfill business purposes, comply with legal obligations, and protect the interests of our organization and users.

Our services are not intended for individuals under the age of sixteen, and we do not knowingly collect personal information from minors. In addition, our platforms may include links to third-party websites that operate independently and maintain their own privacy practices. We encourage users to review those policies when visiting external sites. In certain cases, information may be transferred as part of a business transaction, and users outside the United States should be aware that their data may be processed and stored within the United States.

This Privacy Notice replaces any prior statements regarding our data practices and may be revised from time to time. When updates are made, we will provide notice where appropriate, and continued use of our services indicates acceptance of those changes. If you have any questions or would like assistance regarding your personal information, you may contact Coop Home Goods, LLC at 9 Executive Circle, Irvine, CA 92614, by email at CoopSleepGood@outlook.com, or by phone at (805) 293-1574.